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If glowforge had a non-subscription option to use their built in drawing software I'd use it off and on.
Instead I just say nasty things about them because they will sell a school a machine that costs thousands of dollars then want $50 bucks a month for the privilege of drawing a circle with the thing.
You can easily use any software that makes SVG doc and upload them. It's not at the level of a lock-out scam, but if you don't work with SVGs often this is very annoying.
Heck. I'd go for a one-time fee of twice the monthly fee $100. ONCE and I can use the tools for a month or whatever.
I just have a deep aversion to paying rent. Any kind of monthly fee makes my skin crawl.
At any rate, I've learned a lot about SVG software now, and I'm having fun making files using code so there was a silver lining.
I do not want to pay rents. I do not want to pay tithes. I do not want to join your family.
@futurebird
NO GODS
NO KINGS
NO SOFTWARE SUBSCRIPTIONS
@Kadin2048 @futurebird same with "free" phones where they'll "make your monthly payment" for 24 months and if you get a different phone you have to pay it, aka a subscription/ contract.
don't you understand!?! We have to have this, otherwise techbros will be homeless!
/sarcasm
@glasspusher @Kadin2048 @futurebird I started to get a new phone a couple of weeks ago... it got interrupted and when I got back to it, was told the offer was no longer available.
However, I'd got far enough along in the process for T-Mobile to have set up transferring info from the phone I have, and therefore was charged for the "remaining payments." NO you can't get to a customer service person on the phone unless you have downloaded their app to the phone and set up a PIN. NO, the directions to do that didn't match the display. However, on the app there was a "chat" option and in 15 minutes or so, I was speech-recognitioning at Rosarie. I do prefer this because ... my tone :P You can't quite hear it as well...
It took half a beer for her to set me a pin for me to change. Then, could I confirm that 104$ charge? "I don't see that charge!" Welp, that's right, it was ONLY on my credit card, NOT on the T-mobile billing pages.
I had noted my intent to get the phone in this transaction but not after a beer, and especially not after "would you consider an upgrade?" "Trying to talk me into spending more money is a huge turnoff. Now that I have the pin, I'm considering hanging up, using it to get a refund, and just keeping this phone."
She got me the refund. She sent me the info. YES I gave her 10s on the stupid survey and it sucks that T-mobile is my least evil option.
@glasspusher @Kadin2048 @futurebird (When she scripted the "I hope you appreciate me" part I told her I would give her good marks, but that I didn't really think correcting their error was going an "extra mile," which had come up a time or two in her script as well as several repeated phrases about changing my experience with them....)
@geonz @glasspusher @Kadin2048
There is something deeply perverse about the way that we so often find ourselves in conflict with people who don't *want* to pressure and hard sell us, but that's the job. The people who profit aren't present so even our anger has no valid proximate target.
What good would it do to yell at the person working in the call center?
If we could only meet them in another way, we could be friends, we could be helping each other, not trying to swindle each other.
oh, yes. I have had fairly good success once getting a human being on the end of the line.
I set up my verizon home internet, and the woman on the call was able to fix crap done to me by an overzealous/sleazy salesman, but even she had to say “what options do you have for television?” and I had to not scream “I DON’T GIVE A FLYING FUCK ABOUT TELEVISION" because again, they were making her do sales she didn't want to do so I said " not interested in any television, thanks”
I don't envy the jobs of the call center folks. Unless they're really incompetent (and often they're quite the opposite) I don't give them grief
@futurebird @geonz @glasspusher @Kadin2048
You are exactly right. People need to work and they aren't the problem. One thing I do sometimes is ask them if they ever considered organizing an union, usually at Wal-Mart or Home Depot.
@futurebird @geonz @glasspusher
True.
I got sent out to a lot of callcenters early in my IT career. They are often located quite purposely in places where there's very few other jobs available, or at least not ones that aren't incredibly hard on your body (mining, construction, etc.). Pretty much everyone working the phone lines had ambitions of doing something else, somewhere else.
So I try to remind myself that getting angry at them, is really just playing along with what the Obnoxious Corporation (airline, telco, bank, whatever) is hoping everyone does: vent at the unimportant person who has to sit there and take it.
Now when I have an issue, I try to politely let the first-tier people run through their script, and then figure out how to help them escalate me—or better yet, give me a mailing address or fax number for their legal department. It's amazing what you can get done with a couple of businesslike letters to the people with actual power.